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Why Isn't the Tightening Knob Activating on My Thule T2 Pro XTR Bike Rack?  

Question:

The original hitch pin/lock won’t tighten or expand the friction wedge. Is there a replacement option?

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Expert Reply:

I went ahead and reached out to Thule, and my tech said that the most common issue with the knob/wedge of the T2 Pro XTR # TH23JV or # TH83JV involves the lock. One thing that you can do is make sure that the tightening knob is in the "unlocked" position. If it is in the "locked" position, this will not allow the wedge to tighten.

If this troubleshooting method does not work, you need to fill out a warranty claim with Thule or replace the entire rack. There is unfortunately no replacement part for the knob/wedge mechanism.

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Bob C

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