Kwikee Series 32 Steps Dont Retract Fully

Question:

First malfunction was the steps would go part way up and with a little help would go all the way up going back down worked ok. Now the steps will only go about 1/2 way up but no further, with or without help. Is this a control module problem or gear box or motor or something else? Series 32, serial number 285880 on the gear box, p.n. 909506000 on the control module When the steps stopped, I turned off the chassis and coach battery switches to avoid overheating something, so I did not listen for the motor running.

asked by: Dan F

Expert Reply:

If you remove the linkage and the steps don't move freely this would indicate the motor is bad and would need to be replaced for which we have the Replacement Motor part # LC379608. If the steps do work without the linkage then the linkage is likely bad. I will need to know the single letter off the linkage to inform of replacement.

expert reply by: Conner L