Troubleshooting Hughes Portable Power Watchdog Surge Protector That Won't Connect to Bluetooth

Question:

After scanning the act code on the EPO watch dog it asks to name the device. I add the device, it starts scanning and comes up with no device found. Tried multiple times. The only other thing is can it be monitored on more than one phone?

asked by: Teresa R

Expert Reply:

It's possible that you might not have the correct version of the application, since my contact over at Hughes says there are 2 different applications and that there is an EPO version of app in app store that would be required to connect to your # HU87FR. You'll want to make sure that on the logo for the application- the dog's face should be black in color with red eyes- this is the EPO specific application.

If you can confirm that you've got that application and not one with a different logo, let me know and I can let you know a few other things to check out.

expert reply by: Erik B