Troubleshooting Solera Battery Powered Awning that Won't Function After Installing New Battery

Question:

I installed this awning on my camper last summer. Weve just opened up the camper for the season and the awning will not open. I charged the battery prior to use but nothing is happening. The battery does not appear easily removed. Should I have removed it and stored it indoors over the winter? I tried operating the awning while the charger was plugged in and still nothing. Any suggestions would be appreciated.

asked by: Adam B

Expert Reply:

Have you tried manually operating the awning first to verify that it's not a mechanical problem? It most likely is that your battery was dead for too long and now won't take any type of charge though since it probably sat totally dead for a few months. The replacement battery is the part # LC387959 you referenced. Ideally you would have left it charging over the winter or periodically put it on a charger to keep it topped off.

expert reply by: Jameson C