We're familiar with this issue which happens when the incorrect switch is used. Kwikee Steps use two different magnetic switches. One is a normally open circuit and the other is normally closed circuit. The switch must match the controller. Otherwise, the steps will work in reverse, as you described.
The original switch kit included with the newer Kwikee 32 Series Electric RV Steps # LC372261 is an open circuit. The two magnetic sensor tabs mount in the doorframe and on the door. When... view full answer...
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