bing tracking image
Q & A Icon

Lippert Jacks Not Working On Battery Or Generator But Work With Shore Power  

Question:

I have a 2022 Stellar 5th wheel RV. Last weekend on our trip I went to retract the jacks and they tripped something and automatically reset but will not work on battery. I have a 400 AH lithium ion battery that works and runs even the microwave with no issue but when I try to extend or retract the jacks it trips and wont go. I tried using the generator and when I try to extend or retract the jacks it shuts off our permanently mounted Onin 5500w generator. Everything else works in the RV except the jacks seem to be causing an issue. The jacks work perfectly when on shore power but that wont help while camping.

0

Expert Reply:

I recommend checking the voltage of the battery when connected to shore power with a multimeter like # PT29ZR.

Your LCI leveling system should display the battery voltage to be around 13.6V. After you've confirmed the voltage, you're going to then want to charge your battery for about a day and try again.

If that still does nothing for you, I recommend taking your battery to get tested to ensure your battery isn't the issue.

If the battery tested fine, and your battery is fully charged, the last thing to do is check your electrical connections for anything loose, damaged or corroded.

If after this you're still having issues, let me know and we can troubleshoot further.

expert reply by:
0
Bryce D

Product Page this Question was Asked From


Q & A Icon

Continue Researching

See More Q&A Expert Answers >>

^

Recently Viewed Products

About Us
photos and videos
1,056,204
Original Photos & Videos

Produced to make sure you know what you are getting and you get exactly what you need.

installations
35,570
Installations Completed

To make sure products work and fit the way they are supposed to.

etrailer call center
2,476,511
Phone Calls & Emails Answered

1,125,924 phone calls and 1,350,587 emails to help find the right solution.

etrailer training
400+
Average Hours of Product Training

We get to know our products firsthand so experts can better help you.

etrailer service
78
Years of Quality Customer Service

Assisting our neighbors and customers, face to face at the counter.

etrailer experts
193,357
Pages of Expert Information

Created to make sure you have all the answers to your questions, from real experts.