Troubleshooting Furrion Tankless Water Heater Issues

Question:

How come this heater will not stay on and therefore the water will not get hot? Just purchased this product from you guys. Any ideas on troubleshooting this issue for me

asked by: Peggy E

Expert Reply:

If your Furrion RV Tankless Water Heater - Gas - Automatic Pilot - 60,000 BTU Item # FR93FR is coming on and then kicking off you could have an electrical, gas, or water pressure issue.

The unit needs to have 12v DC running to it so you'll want to check that with a voltage tester. If it doesn't you may have a voltage drop off and need a thicker gauge of wire depending on the distance your wire travels.

The unit needs 11 ” WCI min - 14” WCI max. Have an RV dealership or licensed technician perform a gas leak check with their manometer to ensure you aren't losing gas somewhere in the line and you may also need to replace your camper's regulator. If your regulator is bad then just send in a picture with the item number/serial number on it and we can find the correct replacement for you.

The unit needs 7.2 PSI - 65 PSI. Check the water pressure coming to the unit and if it doesn't fall between the required 7.2 - 65 PSI rating then you will need to install a pressure regulator to get it within that zone.

If all of this doesn't fix your issue then you may have a bad unit and need to reach out to Furrion for a warranty replacement since you recently purchased your unit.

expert reply by: Kevin C