2020 Ram 3500 Deezee Tailgate Assist Popping Off
Question:
The strut ball connection randomly pops off when tailgate is closed. I do not see the problem when the truck is stationary. I can open and close the tailgate and the strut functions properly. When tail gate is closed and truck is driven, the strut disconnects from ball connection and the tailgate assist doesn’t function properly. This is a recent problem. Is it possible the strut connection to ball mount is worn out? Is there a way to tighten the strut connection to ball mount?
asked by: Shawn Y
Expert Reply:
It could be the bracket on the Tailgate Assist # DZ43301 could be worn. Also make sure that the larger portion of the shock is connected to the truck bed and not the tailgate. If you have it set up like that I think that the bracket is just worn down. Double check that you have the brackets set up in the right orientation as well.
![Adam E](https://images.etrailer.com/static/images/catg/people/1807_tn.jpg)
Product Page this Question was Asked From
DeeZee Tailgate Assist Custom Tailgate-Lowering System for Dodge Trucks
- Tailgate
- Truck Tailgate
- Tailgate Assist
- DeeZee
more information >
Featured Help Information
Instructions
Miscellaneous Media
Continue Researching
- Q&A: Seal With Dimensions to Replace 171255UC
- Q&A: Damaged Caused to Travel Trailer Brake Drums and Bearings by High Temperatures
- Q&A: How to Measure Hub Face of Mobile Home Hub and Drum
- Article: Trailer Wiring Diagrams
- Article: How Long Can You Boondock in an RV?
- Article: Choosing the Right Suspension Kit for Your Truck and Trailer
- Q&A: How To Select The Right Awning Size For Slideout
- Q&A: Replacement Dexter Equalizers for 2-1/2
- Q&A: Blown Trailer Fuses Or Relays On 2014 Ford F-250 Diesel
- Article: Trailer Tire Sizing
- Q&A: Vent Screen and Screen Base to Replace Part Numbers VD0433 and VD0434 on 2011 Grey Wolf 26RL
- Article: Gooseneck Trailer Hitch Information and Review
- Article: Stability Control for Heavy Duty Vehicles
- Article: Most Popular Wheel Bearings