Troubleshooting Check Trailer Service System Error Message on a 2015 Chevy Silverado 2500HD

Question

Question:

We have several 2015 2500HD 6.6 Trucks. We have tried many different trailers. As soon as we plug the trailer up to the truck. The in dash display says to check trailer service system. All our 2014 model chevy 2500 HD work. What is the reason our new trucks throw this display

asked by: Josh

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Expert Reply:

From the research I did your best option will be to take the truck back to the dealer to have them address the problem as there were some problems with the integrated brake controllers in the newer trucks.

I also read that the error message will display for about 10 seconds upon initial connection of the trailer wiring and then will go away.

In some cases if you are using trailers with electric over hydraulic brake systems you will need to upgrade the controller to one that is compatible with that type of system. For that you would want the P2 Brake controller part # 90885. See attached help article.

expert reply by: Jameson C

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Answer 1

You will have to go with a sliding hitch to allow the trailer to make tight turns. For a trailer 8 feet wide the only bed length that's going to allow 90 degree turns without a slider is a stationary hitch. That being said you have two…

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Answer 2

The OEM prep package consists of 4 "pucks" in the bed of the truck that will allow you to drop in puck style hitches for easy installation and removal, that gives you a completely clear bed when not in use. The B&W Companion OEM 5th…

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Answer 3

A 4-Way trailer connector has the basic lighting functions only; running lights, left turn signal and brake lights, right turn signal and brake lights, and ground. A 7-Way has these functions and a 12 volt circuit, a circuit for electric trailer…

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Answer 4

In order to determine the torque rating for the lug nuts on your trailer you will need to know check out the chart I attached that shows all of the torque specs for all the trailer lugs available based on stud size, wheel material and wheel size.

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Answer 5

The difference between the Class II and Class III hitches has to do with their Gross Trailer Weight (GTW), their Tongue Weight (TW), and their Hitch Receiver Size. Class II trailer hitch receivers have a 1-1/4 inch receiver and can be rated up to…

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Answer 6

If your vehicle has a factory brake controller plug, you can simply use the Tekonsha Plug-In Wiring Adapter for Electric Brake Controllers – Ford, Item #3034-P, which will connect to the vehicle plug and the brake controller. On the new E-450…

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Answer 7

Choosing the right height setting for your 5th wheel hitch is a combination of a few different variables. First of all you want your towing setup to be as level as possible. With your Montana High Country 340BH level you will want to measure from the…

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Answer 8

I've never heard of an actual third brake light connector on a camper shell to plug in on a truck and we don't carry any parts to do that. The light generally needs to be hardwired into the truck's brake light circuit. The issue with this…

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Answer 9

You will need the Red LED Trailer Clearance or Side Marker Light #328-K-52 or Amber LED Trailer Clearance or Side Marker Light #328-K-51 for your 2018 Forest River Sunseeker motorhome. These lenses have the same Top Command SAE-AP2-16 markings on the…

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Answer 10

Since you have a wheelbase/axle spacing of 38 inches the correct hanger kit for slipper springs would be the part #HAP-105-205-01. And then for a 7k trailer axle the u-bolt kit you'd want would be the part #APUBR-8. I attached the diagram to use…

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Answer 11

The old version of the #HBA-CAM used 4 wires, but the product was updated awhile back and now uses only two wires as shown in the photo on the product description page. The white wire from the HBA-CAM would tap into the white ground wire and the blue…

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Answer 12

The correct replacement for a Demco Master Cylinder 05680-C is the Replacement Master Cylinder part #5650. I spoke with Demco to confirm this for you.

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