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Contact and Help
I was worried about not receiving my order in time for a planned vacation. The email acknlowledging recipt of the order showed a backordered part. I called and asked for the order not to be held up. They assured me that the shipping would only take a couple of days, and that the backordered part would be in quickly. Based on my experiences with other companies, I was doubtful shipping via ground UPS - 2 days ????. In a panic I asked that they still ship the order separately to avoid any delay. The very friendly operator said they would ba happy to do this for me and that I would receive a shipping notification that night showing a partial ship. The entire order went out that day and I received it 2 days later without any problems, tracking it on its way. These folks know what theyre doing and have great customer service to back it up.
Rich
Charlotte, NC
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